At Used Engines 4 Cars, we are committed to providing high-quality used car engines. If you’re not completely satisfied with your purchase, we offer a straightforward return policy to ensure peace of mind.
Returns
- Eligibility: Returns are accepted within 30 days from the date of purchase for defective or damaged engines. To qualify for a return, the engine must not have been installed or modified.
- Condition: The returned engine must be in the same condition as it was shipped to you, including all parts and components. We cannot accept returns for engines that have been installed or altered in any way.
Process
- Contact Us: Before returning an item, please contact our customer support team at [email address or phone number] with your order details. Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
- Packaging: Please securely pack the engine in the original packaging to avoid any damage during transit.
- Shipping Costs: The customer is responsible for return shipping costs unless the item was delivered defective or damaged. In such cases, we will provide a prepaid return label.
- Inspection: Once the engine is returned, our team will inspect it. If the engine is found to be defective or damaged, we will process a full refund or replacement, as per your preference.
Refunds
- Refund Process: Once your return is processed and approved, we will issue a refund to your original payment method. Refunds typically take 7-10 business days to appear in your account, depending on your bank’s processing time.
- Restocking Fee: A restocking fee may apply to returns that are not the result of an error on our part (e.g., if the wrong engine was purchased, or if the item is returned for reasons unrelated to defects or damage).
Non-returnable Items
- Used Engines: If an engine has been installed or used, it is not eligible for return. We highly encourage you to verify compatibility before purchasing to avoid any issues.
Warranty
All used engines come with a limited warranty for your peace of mind. Please refer to the warranty policy on our website for more details.
Contact Us
If you have any questions about our return policy, feel free to reach out to our customer support team :
- By email: parts@usedengines4cars.com
- By visiting this page on our website: https://usedengines4cars.com/
- By phone number: +1 (646) 757 1336
We are here to assist you and ensure your complete satisfaction with your purchase.
